Freshworks

Freshworks

Lead - Solutions Engineer (Verticals)

Atlanta, GA, United States · Senior

Sponsorship not specified$136k-$168kDetected 61 days ago
SalesCustomer SuccessLeadershipCommunication

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odds of building a lasting career here

57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
  • Software is a choice that can make or break a business.
  • Business software has become a blocker instead of ways to get work done.

Responsibilities

  • Partner with Account Executives throughout the sales cycle, conducting technical and business discovery and helping shape the overall solution strategy for active opportunities.
  • Build and deliver compelling, customized demonstrations of Freshworks products aligned to industry-specific workflows, use cases, and customer priorities.
  • Partner cross-functionally with Sales, Product, Marketing, Customer Success, and other teams to bring industry insights and customer feedback back into the broader Freshworks organization.
  • Stay current on trends, technology priorities, and evolving customer needs across the industries you support.
  • Demonstrated ability to manage multiple opportunities and priorities within a dynamic sales environment.
  • We're committed to building a workplace that reflects the diverse world we serve.
  • Let's building something refreshing together.

Requirements

  • Strong understanding of how customer requirements, buying processes, and technology priorities can differ across industry verticals.

Nice to have

  • Experience with ITSM, ITAM, ITOM, ESM, or related enterprise technology platforms is strongly preferred.
  • Experience positioning or selling AI-enabled solutions is preferred.
  • A Bachelor's degree is preferred but not required.

Compensation

  • The annual base salary range for this position is $136,085 - $168,105 Base Salary.

Benefits

  • Develop repeatable vertical-specific demonstrations, solution narratives, and best practices that strengthen our go-to-market approach across SLED, Higher Education, and Manufacturing.
  • Experience supporting or selling SaaS solutions into one or more of the following verticals: SLED, Higher Education, or Manufacturing.
  • At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions.

Company info

  • At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software.
  • If this sounds like a journey you want to be part of, we'd love to meet you.
  • At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
  • Collaborate with customers to identify and address their most critical business, operational, and technology challenges.

Equal opportunity

  • We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
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This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.