FairCom

Technical Account Manager

Columbia, Missouri, United States

Sponsorship not specifiedDetected 12 days ago

SalesAccount ManagementBusiness DevelopmentEmbedded SystemsResearchLeadershipCommunicationCollaborationOrganizational Skills

About the role

This will require thoughtful discovery and a technical wherewithal that can bridge business challenges with FairCom's solutions.
Successfully retain existing business through proactive account management and timely license renewals.
Negotiate pricing, licensing, renewals, and commercial terms while balancing customer satisfaction with company objectives.

Own Customer Relationships Manage and grow an assigned portfolio of global customer accounts.
Build trusted, long-term relationships with business and technical stakeholders to increase revenue.
Maintain regular customer engagement to understand evolving business objectives, technical initiatives, and future product development.
Recommend FairCom software and licensing solutions that best support customer objectives.
Build credibility by understanding each customer's business, products, and technical environment.
Develop and maintain a healthy pipeline of qualified commercial opportunities.
Consistently and professionally follow up to move opportunities forward while building positive customer relationships.
Learn the Market Develop a deep understanding of FairCom software products, licensing models, and markets.
Proven success managing and growing customer accounts while developing new business opportunities.
Exceptional listening, communication, and relationship-building skills.

You'll be responsible for growing existing customer relationships, developing new business opportunities, and managing your territory with a high degree of autonomy, strategic thinking, and sound commercial judgment.
The ideal candidate is naturally curious, enjoys understanding how products and technologies work, and is motivated by solving customer problems rather than simply processing transactions.

Expect a competitive salary package aligned with industry standards.
Thrive Together: Build lasting connections and strengthen your skills through annual & quarterly engaging company-wide events and growth opportunities.

Protect what matters most with our robust benefits, including top-tier medical, dental, vision, and life insurance coverage.
We're looking for someone who enjoys learning just as much as selling.

Easily access our office with a prime location near I-70 in Missouri; and, I-15, as well as the South Jordan Front Runner station in Utah.
FairCom's long and dynamic history has been supported by a diverse team of coworkers, which we feel honored to have.
We are proud to be an equal opportunity employer and are committed to providing a working environment where diversity is celebrated.
We believe all people deserve to be treated with dignity and respect, and we do not tolerate any behavior that runs contrary to this fundamental right, such as discrimination and harassment of any kind.
We are thankful for every person who engages in our recruitment process and promise that all applicants will be considered for employment based solely on merit and qualifications directly related to professional competence, and without any regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, genetic information, pregnancy, veteran, disability, marital status, or any other basis protected by law.
Qualify prospective customers through meaningful discovery conversations rather than scripted sales approaches.
Identify patterns across customers and industries, bringing ideas from one application or market to create opportunities in another.

This listing is sourced directly from FairCom's careers page and normalized into a canonical job model.