Wounded Warrior Project

Wounded Warrior Project

Network Administrator II

Jacksonville, FL · Mid

Sponsorship not specifiedDetected 28 days ago
AzureMachine LearningSparkCybersecurityNetwork SecurityVendor ManagementTCP/IPDNSFirewallVPNCiscoBGP/OSPFSD-WANWiresharkNetwork MonitoringZero TrustLeadershipCommunicationProblem SolvingMicrosoft TeamsSharePointCompTIA

About the role

  • We know these are some of the things people look for in a job.
  • If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.
  • When you join Wounded Warrior Project® (WWP), you're committing to making a difference.

Responsibilities

  • Configure, monitor, and maintain network devices, including switches, routers, firewalls, wireless access points, and SD-WAN appliances in both on-premises and Azure environments.
  • Implement and maintain Network Security Groups (NSGs), firewall policies, and network segmentation to enforce security standards.
  • Manage Microsoft Teams voice services, including Session Border Controllers (SBCs), Direct Routing, and call quality monitoring.
  • Deploy, configure, and maintain physical security infrastructure, including network video recorders (NVRs), cameras, door access control equipment, and related networking components.
  • Manage IP address assignments, DHCP, DNS, VLAN configurations, and network topology documentation.
  • Coordinate with third-party vendors and service providers for network upgrades, circuit changes, hardware replacements, and support escalations.
  • Support network failover testing, disaster recovery planning, and documentation of network configurations.
  • Document network changes, configurations, and troubleshooting steps in OneNote, SharePoint, and Jira.

Requirements

  • Three years of experience in network administration, including configuring and managing routers, switches, firewalls, and wireless access points.
  • Two years of experience with Cisco Meraki appliances and cloud-managed networking solutions.
  • Two years of experience managing network security, including firewall configuration, access control lists, and VPN setup.
  • Two years of experience managing Microsoft Teams voice services, including SBCs and Direct Routing.
  • Two years of experience administering physical security infrastructure, including NVRs, cameras, and door access control equipment.
  • Two years of experience with network troubleshooting and performance optimization in both on-premises and cloud environments.
  • Familiarity with next-generation firewall platforms and advanced security features, such as intrusion prevention systems, deep packet inspection, and zero-trust segmentation.
  • Experience with Network Security Groups in Azure or similar cloud security models.
  • Experience coordinating IT infrastructure and A/V deployments for new office openings or expansions.
  • Bachelor's degree in computer science, information systems, or related field.

Skills

  • Strong understanding of networking protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, VPNs, and SD-WAN.
  • Proficiency in configuring and managing Cisco Meraki appliances, firewalls, and wireless access points.
  • Strong analytical and problem-solving skills for diagnosing network issues and optimizing performance.
  • Effective communication skills for collaborating with cross-functional teams and documenting network changes.
  • Knowledge of network security best practices, including firewall rules, intrusion detection, and network segmentation.
  • Familiarity with cloud networking concepts, including virtual networks (VNets), Meraki vMX appliances, and hybrid network topologies.
  • Working knowledge of network monitoring and diagnostic tools, such as Wireshark, SolarWinds, LogicMonitor, or the Meraki Dashboard.
  • Proven ability to establish credibility, be decisive, influence others, and influence change.
  • Knowledge of cybersecurity principles and best practices.
  • Strong emotional intelligence, responding to sensitive matters with diplomacy, empathy, and professionalism.
  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
  • Mission-driven, guided by core values, and a pleasure to work with.

Benefits

  • Great benefits.
  • At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:
  • Full medical, dental, and vision coverage for both teammates AND family members
  • Perform regular network health checks, traffic analysis, and performance tuning to ensure optimal performance and stability.
  • A flexible hybrid work schedule (three days in the office, two days' work from home)

Visa & Work Authorization

  • without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other character
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This listing is sourced directly from Wounded Warrior Project's careers page and normalized into a canonical job model.