USAA
Associate Auto Adjuster
Colorado Springs Campus
Sponsorship not specifiedDetected 7 days ago
NegotiationCustomer SupportCommunicationProblem SolvingProperty & Casualty
About the role
- Our Entry Level Auto Claims Adjuster role may be a new career for you.
- There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you!
- We have new training classes starting every month.
Responsibilities
- Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.
- Collaborate and set expectations with external and internal business partners to facilitate claims resolution.
- Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
Requirements
- Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims
- Ability to prioritize and multi-task while navigating through multiple business applications
- Successful completion of job-related assessments is required.
- Bachelor's degree
Compensation
- You are paid within the salary range based on your experience and market data of the position.
- The actual salary for this role may vary by location.
- Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
- The hiring range for this position is: $49,840 to $51,840.
- Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
Benefits
- Additionally, our career path planning and continuing education assists employees with their professional goals.
- For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
- Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.
Equal opportunity
- Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- USAA is an Equal Opportunity Employer.
This listing is sourced directly from USAA's careers page and normalized into a canonical job model.