Sonesta International Hotels Corporation

Sonesta International Hotels Corporation

Housekeeping Supervisor

Sonesta Resort Hilton Head Island, SC

Sponsorship not specifiedDetected 3 days ago
BudgetingHRCustomer SupportEpicCommunicationProblem SolvingMicrosoft Office

About the role

  • The 8th largest hotel company in the U.S.-and growing fast.
  • An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised makes us everywhere you want to be.
  • Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ in eight countries and counting.

Responsibilities

  •  Deliver on the promise of Sonesta Service in all interactions with guests and clients.
  • Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
  •  Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary and other human resources-related actions.
  •  May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure guest satisfaction and owner expectations.
  •  Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies.
  •  Manage procedures of lost and found items.
  •  Perform other duties as assigned.
  • Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
  • In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel.

Requirements

  •  Ability to speak, read, and write fluent English
  •  Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information.
  •  Will be required to regularly use commercial cleaning chemicals.
  •  Will be required to work mornings, evening, weekends, and holidays.

Nice to have

  •  High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience.
  •  Previous background from the extended stay industry preferred.
  •  Experience with Microsoft Office preferred.

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
  • We offer a variety of benefits to our employees including:
  •  Assist with scheduling and room cleaning assignments to ensure proper coverage.

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from Sonesta International Hotels Corporation's careers page and normalized into a canonical job model.