Google Operations Center

Google Operations Center

Program Management Senior Specialist - PgM - Ads Core (Hybrid)

US-SVQ-AIRWY5665, USA · Senior

Sponsorship not specifiedDetected 85 days ago
Project ManagementAgileJiraProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingPublic Speaking

About the role

  • We work hard, we play hard, and we want you to join us!
  • This will include working directly with stakeholders to ensure deliverables are met consistently on time.
  • A Program Manager's responsibilities also include creating and maintaining the assigned workflow's SOP (standard operating procedures), maintaining high-touch communications and delivering executive presentations.

Responsibilities

  • Provide end-to-end program support in collaboration with the gTech Knowledge team and other cross functional teams across new content launches, user migrations, turn-downs, etc.
  • Work with global process owners to help drive standardization and change management of gTech Knowledge's scoping process. Communicate process changes to impacted team members.
  • Send out routine communications about the overall project/program status for the various stakeholder groups, both internally and externally with key partners.
  • Work cross-functionally with teams within gTech to ensure critical paths are on track. Assist System Admins, Technical Leads and peers with allocation planning, track deliverables and task completion and follow up on action items.
  • Create and manage campaigns by obtaining necessary launch approvals for emails
  • Coordinate regularly with multiple stakeholders to support the production process.
  • Review coded email proofs and validate against stakeholder direction, docs, and/or sample.
  • Drive projects to closure with quality execution and timely delivery
  • As a Program Manager on our team, you will create comprehensive action plans and road maps to direct resources, budgets and time frames for assigned programs/ workflows.
  • You will perform various coordination duties such as scheduling and leading of meetings, ongoing stakeholder support and leadership reviews.

Requirements

  • Overall 5+ years professional experience in program or project management roles, coordinating multiple concurrent projects across organizations and global functional teams
  • Expertise working with complex stakeholders on project plan creation, gantt charts, project timeline estimations, and project updates

Nice to have

  • PMP Certification
  • strong executive audience management communication skills.
  • Experience working in a structured program management driven environment with a focus on waterfall, kanban, or agile
  • commensurate experience accepted
  • Team-oriented work style with proven expertise in problem-solving and innovation.
  • Budgetary and finance experience
  • Operational experience, process improvement and automation soft skills.
  • Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable:

Benefits

  • We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
  • We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums

Company info

  • At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together.

Visa & Work Authorization

  • ment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protec

This listing is sourced directly from Google Operations Center's careers page and normalized into a canonical job model.