SurveyMonkey
Senior Director, AI Engineering
Canada - Remote · Director · Full-time
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About the role
- With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips.
- As the Senior Director of AI, you will be a critical leader in defining the future of SurveyMonkey's products and services.
- The successful candidate will make a material contribution to the company's success by providing thought leadership around how to leverage AI technology in the SurveyMonkey product in an intuitive and natural way.
Responsibilities
- We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms.
- Trusted by millions-from startups to Fortune 500 companies-SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth.
- SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution.
- We're a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers.
- We live our company values -like championing inclusion and making it happen-by embedding them into how we hire, collaborate, and grow.
Requirements
- Technical Expertise & Innovation
- Experience with Agentic AI Architecture, deployment and execution.
- Familiarity with modern MLOps tools and platforms (e.g., AWS SageMaker, GCP Vertex AI, MLflow).
- Product Thinking: Exceptional ability to translate ambiguous or high-level product needs into concrete, defensible data science problems and solutions.
- Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders (e.g., Executives, Product Managers, Marketing).
- NLP and LLM Proficiency (Critical):
- Master's degree or PhD in Computer Science, Statistics, Mathematics, or a related quantitative field.
Compensation
- The base pay provided for this position ranges from CAD $224,000/ year - $336,000/ year depending on the geographic market and assuming a full-time schedule.
Benefits
- Extensive practical experience with and deep theoretical understanding of machine learning algorithms, statistical modeling, and experimental design (A/B testing).
- Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
- Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
Company info
- What we're looking for This is a highly visible, strategic, and impactful role, reporting the VP of Engineering for SurveyMonkey Core Engineering.
- They help shape everything from our culture to our business decisions.
- SurveyMonkey is the world's most popular platform for surveys and forms, built for business-loved by users.
Equal opportunity
- equal opportunity employer committed to providing a workplace free from harassment and discrimination.
This listing is sourced directly from SurveyMonkey's careers page and normalized into a canonical job model.