BARK
Bark Air Flight Concierge
New York · Part-time
Sponsorship not specified$25k-$40kDetected 115 days ago
ExcelIntellectual PropertyCustomer SupportCommunicationPublic SpeakingAdaptability
About the role
- BARK Air Flight Concierge - (Part Time Role) Based near New York, NY.
- Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.
- Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof!
Responsibilities
- As the face of our company, you'll deliver legendary customer service to pups and dog parents traveling and those in need of baggage assistance and handling.
- Confidently manage dogs in group settings, preventing or addressing any potential conflicts.
Requirements
- Emergency Preparedness: Being aware of potential hazards and the ability to handle emergencies calmly and effectively.
- Candidates must retain the ability to wear designated uniforms.
- Ability to Travel Domestically & Internationally on 4 - 10 flights per month
Nice to have
- Understanding and strong recognition of dog behaviors OR 2yr+ of vet tech experience
- 2-5 years of in-person hospitality experience a plus
- You do not need flight attendant qualifications.
- $25 - $40 per hourly
- Meals and overnight hotel stays are covered
Skills
- Computer Proficiency: Ability to use computer systems efficiently, such as Google Suite, Slack, Expensify, Navan, Whatsapp.
- Attention to Detail: Prep work pre-flight, memorizing passenger lists, noting down preferences, sharing in-depth debriefs.
Compensation
- $25 - $40 per hourly
Company info
- The BARK Air team is responsible for the strategy and implementation of curating the premier truly "dogs first" flight experience in the travel industry.
- This team will focus on developing unique care and experiences during pre-booking, ground, flight and arrival.
- At BARK Air, our sky-high mission is to roll out the red carpet for all our two-legged and four-legged passengers.
- Picture this role as the ultimate blend of concierge and canine caretaker, where every day is about ensuring tails are wagging at cruising altitude.
- As a dog-loving member of our team, your responsibilities will include:
- Pup Wellness Consultant: You'll be an expert of dog behavior and able to navigate pup dynamics in small spaces to ensure a safe environment for passengers.
- Ability to assist with pup consultations, handling dogs with care and professionalism.
- Open to providing in-air care to pups.
- Creating Positive Relationships: Your friendly demeanor and cooperative spirit will ensure that every interaction with humans, dogs and BARK Air partners leaves a lasting positive impression.
- Best In Class Customer Experiences: As the face of our company, you'll deliver legendary customer service to pups and dog parents traveling and those in need of baggage assistance and handling.
- Your keen eye for detail and proactive action to our customers' needs are mission-critical and will make their journey a delightfully memorable one.
- Seamless Journey Management: You're the orchestrator of smooth operations, from the moment passengers check in to the time they collect their luggage.
- You'll be the hero at the curbside, the guru in the lounge, and the guardian in the skies, ensuring every part of the BARK Air voyage seamless and breezy.
- Navigating the Unexpected: Flight delays, misplaced toys, or a surprise case of the zoomies - you handle it all with grace and agility, making sure every bump in the road (or air) is smoothed over with BARK Air's trademark care and attention.
This listing is sourced directly from BARK's careers page and normalized into a canonical job model.