Titan Msp

Titan Msp

Senior Platform Engineer

New York City, San Francisco · Senior

Sponsorship not specifiedDetected 157 days ago
PythonGoCloud PlatformsCI/CDPlatform EngineeringCybersecurity

About the role

  • As one of the first platform-focused engineers, you will directly shape how we scale our systems and integrate new MSP environments into Titan's core platform.

Responsibilities

  • Own our cloud infrastructure end-to-end. Design and operate it through code, not dashboards. Build systems that can handle the scale, security, and data complexity of an AI-native platform.
  • Build the paved path. Opinionated tooling, hardened CI/CD, clear deployment standards.
  • Implement production-grade monitoring, logging, and alerting. Engineer for uptime. Detect issues early. Treat reliability as a feature, not an afterthought.
  • Make long-term decisions that hold up under scale. Optimize for modularity, cost discipline, and operational stability as we grow through Series A and beyond.
  • You've seen how systems break under scale and know how to proactively design against those failures.
  • We acquire and partner with the best Managed Service Providers (MSPs) and embed AI at the core of their operations, empowering technicians to work faster, smarter, and more strategically.
  • Joining Titan means helping redefine how work is done in IT Services and building a $100B company.

Requirements

  • 4+ years of software engineering experience, specifically having spent time on a Platform, Core, or Infrastructure team at a startup during its high-growth Series A or B phase.
  • Strong proficiency in Python, Go, or Node.js.

Company info

  • Titan is an AI holding company transforming IT services with its Augmented AI platform.
  • Our augmented AI platform enables MSPs to scale like technology companies while delivering faster resolutions, better uptime, and more proactive, personalized support for their customers.
  • Our team brings together AI product expertise from Scale AI, Google, MIT, and Stanford, with private equity experience from H.I.G. Capital and seasoned MSP executives who have led some of the industry's top providers.

This listing is sourced directly from Titan Msp's careers page and normalized into a canonical job model.