Hadrian
Manager, Technical Programs - Growth
Los Angeles, CA · Full-time
Work authorization requiredDetected 56 days ago
Full-Stack DevelopmentRoboticsLeadershipCommunicationMentoring
About the role
- Success in this role is measured by revenue growth, delivery performance, customer-facing quality, and the cleanliness and speed of what enters production across a dynamic, fast-changing account base.
Responsibilities
- Lead and grow a team of Technical Program Managers and Manufacturing Engineers by setting clear priorities, developing individuals, and maintaining high performance across an expanding portfolio.
- Drive tight alignment between manufacturing, operations, engineering, and commercial teams to convert new customer commitments into successful, scalable execution.
- Own program status visibility end-to-end.
- Own commercial hygiene across your customer base.
- Own core quality and delivery workflows for your accounts: PPAP compliance, corrective action management, customer return processes, and work order configuration standards.
- Partner with peer TPM leadership to define and maintain factory-facing process standards across the org to ensure consistent production inputs regardless of customer type.
- Build and iterate on lightweight, high-velocity processes and tooling that enable your team to manage fast-moving programs without sacrificing quality or customer trust.
- Identify capability gaps and partner with product and engineering teams to prioritize investments that unlock new customer segments or deal types.
- Revenue: partner with sales and production teams to drive growth across customer base.
- Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x cheaper.
Requirements
- 3+ years of direct leadership experience in technical program management, operations, manufacturing, engineering, or related technical industry.
- Bachelor's degree in Engineering, Operations, Manufacturing, or a related technical discipline (or equivalent practical experience).
- 5+ years of direct leadership experience in technical program management, operations, manufacturing, engineering, or related technical industry.
- Experience owning or standing up factory-facing delivery processes in fast-moving environments.
- Ability to translate complex, rapidly evolving customer requirements into consistent internal workflows.
- Experience implementing digital manufacturing workflows, automation initiatives, or scalable onboarding processes.
Benefits
- Medical, dental, vision, and life insurance plans for employees
- Flexible vacation policy
- Customer health: account satisfaction and relationship strength.
- Rowe Price, Lux Capital, Founders Fund, and Andreessen Horowitz, our fast-growing team is united around reindustrializing American manufacturing for the 21st century and beyond.
Company info
- Serve as an escalation point and decision-maker for your customers
- Run open order reviews, maintain accurate delivery data, and issue clear, proactive status communications to customers.
- Be transparent on what customers need to know while exercising judgment on issues that can be resolved without escalation.
- Drive customers to update purchase orders, confirm need dates, and release engineering changes in real time.
- When customers are unresponsive, escalate through the right channels early.
- Lead high-touch operational and business reviews with customers
- Serve as an escalation point and decision-maker for your customers; operating with urgency and flexibility across varying levels of customer maturity and engagement.
- Lead high-touch operational and business reviews with customers; communicating with the clarity and pace appropriate to fast-moving commercial relationships.
- By combining advanced software, robotics, and full-stack manufacturing, we are reinventing how America produces its most critical parts.
- We're accelerating our mission with the launch of Factory 3 in Mesa, Arizona, a 290,000-square-foot facility creating 350 new jobs.
- We are expanding rapidly to support thousands of future hires, launching Hadrian Maritime to expand into naval production, and introducing a Factory-as-a-Service model that delivers complete systems instead of individual parts.
Visa & Work Authorization
- citizen, lawful permanent resident of the U
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