D2 Technical Services
Senior IT Change Manager
Springfield, VA · Senior
No sponsorship$120k-$130kDetected 15 days ago
TypeScriptCybersecurityProject ManagementJiraConfluenceCadenceZero TrustLeadershipCommunicationCollaboration
About the role
- This position ensures seamless coordination of changes across the enterprise utilizing various dashboards and IT Service Management (ITSM) tools.
- The Change Manager ensures that the contract's rapidly expanding enterprise remains controlled, documented, compliant, and fully aligned with AETC's Zero-Trust, cloud-native, and modernization goals.
- The salary range for this position is typically $120-130k.
Responsibilities
- Review, validate, process, and present change requests for coordination and approval
- Lead, plan, and facilitate the Internal Change Review Board cadence, supporting multiple weekly internal Change Review Board proceedings
- Lead, plan, and brief enterprise level changes at External Change Review Boards, supporting multiple weekly external Change Review Board proceedings to ensure enterprise level changes obtain all necessary stakeholder approval prior to planned start dates
- Sustain accurate and up-to-date SOPs and workflows and ensure they are accessible to all stakeholders to establish and support a standard approach to Change Management across the program
- Support Creation and maintenance of reporting and dashboarding tools (Service + CHG tracking)
- Maintain version control, document lineage, and traceability for all Change Management artifacts
- Lead, plan, and facilitate the Internal Change Review Board cadence, supporting multiple weekly internal Change Review Board proceedings; prepare agendas, minutes, and action items
- Collaboration & Program Support
- Work closely with the Governance Lead, Operations Leads, Senior Network Engineers and other program leads and stakeholders
- Ensure all changes are synchronized with desktop support, engineering, IT security, and desktop implementation teams
Requirements
- Bachelor's degree in Information Systems, Engineering, Cybersecurity, or related technical field (or equivalent experience)
- 5 years of experience in IT Change Management
- Experience facilitating Change Review Boards or similar structured change processes in a DOW or large enterprise environment
- Familiarity with change documentation requirements (risk assessments, redundancy, workarounds, backout or rollback plans)
Nice to have
- Experience supporting IC, DOW, or secure enterprise environments
- Familiarity with Jira/Confluence, ServiceNow, or similar ChM/ITSM tools
- Knowledge of enterprise datacenter and networking components (VMs, Servers, routers, switches, Aps, controllers)
- Experience with SAFe practices
- Certifications such as ITIL, CMII, or similar ChM-focused credentials are a plus
- All your information will be kept confidential according to EEO guidelines.
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position.
Compensation
- Develop and maintain the Change Management Plan (ChM Plan) and update it annually or when new requirements emerge
Benefits
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!
Equal opportunity
- Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.
Visa & Work Authorization
- ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**
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This listing is sourced directly from D2 Technical Services's careers page and normalized into a canonical job model.