Glean
Director, Customer & Growth Product Marketing
San Francisco, CA · Director
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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This range already reaches Level IV — the maximum four lottery entries.
DOL prevailing wage, 2026-27 wage year · Market Research Analysts and Marketing Specialists (13-1161) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- In this role, you will combine customer marketing and lifecycle growth marketing to turn our install base into a durable engine for activation, adoption and expansion across our customer base.
Responsibilities
- You will design the systems, programs, and operating rhythm that make the post-sale journey more systematic, measurable, and scalable as Glean grows.
- Own the end-to-end post-sale marketing strategy across onboarding, activation, adoption, renewal and expansion with clear lifecycle stages, goals, and success metrics.
- Design and implement segmented lifecycle campaigns across email, in-product, and other channels to accelerate time-to-value, increase adoption of priority workflows, and improve retention.
- Build and mentor a small AI native team focused on customer marketing and lifecycle growth, while remaining comfortable rolling up your sleeves to execute programs directly.
- We're committed to building and sustaining a diverse, inclusive workplace.
- As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role.
- Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants.
Requirements
- You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
- 8+ years of B2B SaaS marketing experience across customer, lifecycle, growth, or revenue marketing, with a strong focus on post-sale outcomes.
- Proven success driving adoption, retention, and expansion within an installed base, with measurable impact on product usage, renewals, NRR, or expansion pipeline.
- Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.
- By submitting your application, you are agreeing to our use and processing of your data as required.
Compensation
- Certain roles may be eligible for variable compensation, equity, and benefits.
- We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
- When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
- The standard base salary range for this position is $220,000 - $300,000 annually.
- Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Benefits
- Certain roles may be eligible for variable compensation, equity, and benefits.
- When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
Company info
- With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
- Glean is seeking a Director, Growth Product Marketing to lead how we engage, grow, and retain customers after the initial sale.
This listing is sourced directly from Glean's careers page and normalized into a canonical job model.