SPS-North America

SPS-North America

Lead Mailroom Associate

Santa Clara, California, United States

Sponsorship not specifiedDetected 2 days ago
RecruitingHRHRISCustomer SupportLeadershipCommunicationTime ManagementOrganizational SkillsMicrosoft Office

About the role

  • Why This Role Matters Behind every productive workplace is an efficient operation.
  • By leading mailroom services, coordinating shipments, and supporting workplace operations, you'll help ensure employees and clients receive timely, accurate, and professional service every day.
  • Training and certification are fully provided by SPS/client.

Responsibilities

  • Lead Mail & Shipping Operations
  • Track deliveries, maintain shipping records, and respond to mail and package inquiries
  • Maintain a clean, organized, and efficient mailroom environment
  • Operate and maintain mailroom equipment, including postage meters, scanners, label printers, copiers, and multifunction devices (MFDs)
  • Reception & Workplace Support
  • Support hospitality services by restocking pantries, assisting with conference room setups, and supporting office moves
  • Train and support backup personnel while assisting with additional operational needs during downtime
  • Excellent time management and ability to manage multiple priorities
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Requirements

  • High school diploma or equivalent required
  • Proficiency with Microsoft Office and mailroom-related systems and equipment
  • Ability to lift and move packages up to 40 lbs. regularly and up to 60 lbs. using a wheeled cart
  • Ability to stand, walk, bend, kneel, and sit for extended periods throughout the workday

Nice to have

  • 2+ years of experience in mailroom, shipping/receiving, office services, or related operations, including at least 1 year in a lead or supervisory role preferred

Skills

  • Mondays to Fridays; 8AM - 5PM / 9AM - 6PM (Tentative)
  • Why This Role Matters
  • Behind every productive workplace is an efficient operation.
  • Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
  • The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Compensation

  • The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Benefits

  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
  • Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
  • SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
  • At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Company info

  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

Equal opportunity

  • SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual

This listing is sourced directly from SPS-North America's careers page and normalized into a canonical job model.