PreemptiveAI, Inc.
Care Navigator
United States · Contract
Sponsorship not specified$28k-$33kDetected 93 days ago
CRMLogisticsCommunicationOrganizational Skills
About the role
- We're looking for a driven Care Navigator who thrives at the intersection of empathy, communication, and execution.
- This is a Full-time remote position, Monday-Friday, 9am-5pm ET.
Responsibilities
- Build trusted relationships with members through structured check-ins that clarify goals, priorities, and what's getting in the way, then turn that into a simple, practical next-step plan.
- Support members after key moments like clinician visits, ER visits, or hospital discharge by reinforcing instructions, confirming medications and equipment, scheduling timely follow-ups, and escalating clinical concerns.
- Maintain high-quality documentation in the clinical platform: action plans, outreach attempts, referrals, and follow-ups, with strong accuracy and follow-through.
- You'll support Medicare-age patients by helping them follow their care plan, overcome barriers (including social needs), and stay engaged with their care team and program.
Requirements
- You communicate clearly across phone, text, and email, and you can adapt your style to the person in front of you.
- Bachelor's degree (or equivalent practical experience)
- Strong empathy and people skills, with the ability to build trust quickly with Medicare-age adults and support them through stressful or confusing situations
- Excellent communication across phone, text, and email, including clear step-by-step guidance and respectful persistence with follow-ups
- Comfortable identifying real-world barriers that affect health (transportation, food access, housing stability, utilities, caregiving support, benefits) and helping members access appropriate resources
- Tech savvy and fast-learning across tools like CRM, calendars, dashboards, and spreadsheets
- Highly organized with strong execution: clean documentation, reliable task tracking, closed-loop follow-through, and tight handoffs across teams
- Good judgment and professionalism: knows when to escalate concerns to the RN/clinical team, protects privacy, and communicates accurately under time pressure
- Growth mindset
- Compensation and Logistics
- Contract - 1099
- Salary: $27.50 - 33.00 / hr
Compensation
- Compensation and Logistics
Benefits
- About Preemptive Health
- PreemptiveAI is an AI-driven healthcare company pioneering a new era of truly proactive medicine.
- For too long, healthcare has been reactive-relying on occasional checkups and waiting for symptoms to appear.
- We combine advanced technology and human care to help people stay ahead of health issues through simple, proactive insights powered by their smartphones.
- Our mission is to make preventive, personalized healthcare accessible to everyone by turning everyday technology into a proactive health companion.
- Identify real-world barriers that impact health (transportation, food access, housing stability, utilities, caregiving support, benefits) and connect members to appropriate resources.
- You're comfortable helping people work through practical barriers like transportation, food access, benefits paperwork, and getting support at home.
Apply directly at PreemptiveAI, Inc. →Create a free account for alerts like thisView PreemptiveAI, Inc. immigration profile
This listing is sourced directly from PreemptiveAI, Inc.'s careers page and normalized into a canonical job model.