Florence Healthcare - US

Florence Healthcare - US

AI Automation Manager

Atlanta, GA

Sponsorship not specifiedDetected 57 days ago
LLMsResearchCommunication

About the role

  • What We Do: Florence software advances cures by helping the world's most important research sites do their best work.
  • By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams.
  • To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc.

Nice to have

  • 4+ years of relevant experience including AI technologies
  • Systems/process thinker with transformation experience (consulting or internal)
  • Strong business/ROI orientation
  • Technically fluent in AI technologies and state of art, as it applies to process transformation (Use of automation tools like Zapier or N8N, LLMs etc)
  • Success = measurable efficiency gains, scaled use cases, and distributed capability across teams
  • This is a business-led transformation role, not an R&D related role
  • Previous experience in such AI-driven transformations
  • Experience in mid-size startups of our scale, especially in a SaaS context

Skills

  • Stay briefed on the state of art in terms of AI technologies and tools as it pertains to process transformation for companies of our scale

Compensation

  • We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.

Company info

  • Florence software advances cures by helping the world's most important research sites do their best work.
  • Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry.
  • 5000 company five years in a row.
  • At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow.
  • What You'll Bring to the Team:
  • Florence is looking to transform internal operations through the use of AI-assisted automation in a safe and governed environment.
  • Towards that mission, we want to build and steward an enduring company capability to systematically identify, apply, and scale AI-driven improvements across how Florence operates and delivers value.
  • This role will directly lead us in that mission working as both a Program Lead and a "Capability Builder".
  • This means you will help define the Program goals, and lead it, but more importantly, be a "force multiplier" in ensuring teams are implementing new more efficient processes and learning from other teams in identifying the right processes and using the right tools.
  • While functional leaders own outcomes and process design within their functions, this role will also act as an AI service desk.
  • This desk will help functional teams with surgical project execution support around automation scripts, use of tools etc.
  • This is a key role with a high level of executive overview and support.
  • You will report into the Florence Operations team, where you will lead the company-wide AI transformation & integration efforts
  • Work collaboratively with key Florence functions (GTM, G&A, Product, R&D) to identify the most impactful processes to re-think and automate using AI tools
  • Own company-wide AI roadmap aligned to efficiency, product leverage, and ROI
  • Help identify and prioritize use cases (quick wins vs. foundational builds), and deconstruct complex workflows and redesign them with AI embedded (not layered on)
  • Run rapid pilots (0→1) and help scale successful ones (1→N), and size impact with quantitative models in terms of ROI to the company and the phases needed to recoup investments and showcase impact
  • Provide support for functional teams with an "AI Enablement Partner" mentality, with targeted support around building the right automation code or scripts and suggesting the right tool set
  • Build repeatable playbooks for other functions and teams to leverage and get to a faster start, thereby creating a flywheel effect around AI transformation in the company
  • Support executive reviews of the transformation program, highlighting wins and executive action needed
  • An Ideal Candidate Has:
  • Strong business/ROI orientation; focused on execution success vs just program governance, with a service-oriented mindset to support business functions
  • Ability to design & implement lightweight ai-enabled workflows using api's, orchestration tools, and LLM-based code development (preferably Claude Code)
  • Ability to develop maintainable automation scripts to support teams and build catalog of scripts for re-use
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This listing is sourced directly from Florence Healthcare - US's careers page and normalized into a canonical job model.