SHI International

SHI International

Vice President - Modern Workplace Services

US - TX - Home Office · Exec

Sponsorship not specified$350k-$425kDetected 22 days ago
Project ManagementSalesForecastingPerformance ManagementCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationProblem Solving

About the role

  • Define and execute a multi-year Modern Workplace Services strategy aligned to SHI's solution pillar objectives.
  • Identify and scale high-impact offerings across EUC, collaboration, and managed services.
  • Service Delivery & Operational Excellence

Responsibilities

  • Drive continuous improvement through measurement, feedback loops, and execution controls.
  • Ensure every engagement delivers measurable business outcomes.
  • Assess and evolve organizational design to support scale and efficiency.
  • Partner ecosystem strategy
  • Executive presence with ability to drive alignment across senior leadership

Requirements

  • Ability to communicate and position complex products, services, or solutions by understanding stakeholder needs and articulating value.

Skills

  • Service catalogs and offerings
  • Delivery methodologies (internally delivered vs. partner-led services)
  • Runbooks and execution frameworks
  • Service profitability
  • Utilization and capacity planning
  • Delivery quality and customer satisfaction
  • Ensure services are scalable, repeatable, and aligned to financial and operational KPIs.
  • Project Management & Execution Discipline
  • Establish a formal project and program management framework across all Modern Workplace Services initiatives and customer engagements.

Compensation

  • The estimated annual pay range for this position is $350,000 - $425,000 which includes a base salary and bonus.

Benefits

  • may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
  • Own pipeline health, forecasting, and long-term financial performance.

Company info

  • Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Since 1989, SHI International Corp. has helped organizations change the world through technology.
  • We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
  • But the heartbeat of SHI is our employees - all 7,000 of them.
  • If you join our team, you'll enjoy:
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.
  • Strategy & Business Growth
  • Drive revenue growth while improving margin quality, mix, and operational efficiency.
  • Build and lead a best-in-class Modern Workplace services organization, ensuring consistent, high-quality delivery across all engagements.
  • Ownership and accountability
  • Simplicity and clarity
  • Execution excellence
  • Develop leadership bench strength across sales, services, and delivery teams.

Equal opportunity

  • Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

This listing is sourced directly from SHI International's careers page and normalized into a canonical job model.