SHI International
Vice President - Modern Workplace Services
US - TX - Home Office · Exec
Sponsorship not specified$350k-$425kDetected 22 days ago
Project ManagementSalesForecastingPerformance ManagementCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationProblem Solving
About the role
- Define and execute a multi-year Modern Workplace Services strategy aligned to SHI's solution pillar objectives.
- Identify and scale high-impact offerings across EUC, collaboration, and managed services.
- Service Delivery & Operational Excellence
Responsibilities
- Drive continuous improvement through measurement, feedback loops, and execution controls.
- Ensure every engagement delivers measurable business outcomes.
- Assess and evolve organizational design to support scale and efficiency.
- Partner ecosystem strategy
- Executive presence with ability to drive alignment across senior leadership
Requirements
- Ability to communicate and position complex products, services, or solutions by understanding stakeholder needs and articulating value.
Skills
- Service catalogs and offerings
- Delivery methodologies (internally delivered vs. partner-led services)
- Runbooks and execution frameworks
- Service profitability
- Utilization and capacity planning
- Delivery quality and customer satisfaction
- Ensure services are scalable, repeatable, and aligned to financial and operational KPIs.
- Project Management & Execution Discipline
- Establish a formal project and program management framework across all Modern Workplace Services initiatives and customer engagements.
Compensation
- The estimated annual pay range for this position is $350,000 - $425,000 which includes a base salary and bonus.
Benefits
- may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
- Own pipeline health, forecasting, and long-term financial performance.
Company info
- Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
- Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Since 1989, SHI International Corp. has helped organizations change the world through technology.
- We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
- Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
- But the heartbeat of SHI is our employees - all 7,000 of them.
- If you join our team, you'll enjoy:
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive - in our offices or yours.
- Strategy & Business Growth
- Drive revenue growth while improving margin quality, mix, and operational efficiency.
- Build and lead a best-in-class Modern Workplace services organization, ensuring consistent, high-quality delivery across all engagements.
- Ownership and accountability
- Simplicity and clarity
- Execution excellence
- Develop leadership bench strength across sales, services, and delivery teams.
Equal opportunity
- Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
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This listing is sourced directly from SHI International's careers page and normalized into a canonical job model.