Uniphore Technologies Singapore

Sr. Vice President, Solutions Engineering

USA - CA - Palo Alto · Exec

Sponsorship not specified$13k-$26kDetected 51 days ago

SnowflakeDatabricksMachine LearningLLMsRAGAgentic AISalesCadenceLeadership

About the role

We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
You will inherit a team of 13 SEs across the US, Middle East, and APAC, with an immediate mandate to scale to 26+ while establishing consistency, technical rigor, and operational excellence across the organization.
This role requires a deeply technical leader-someone who can go architecture-level with enterprise CTOs and ML engineers, while also shaping GTM strategy with the CRO.

Own the global SE function end-to-end: strategy, hiring, enablement, and execution across pre-sales engineering and solution architecture.
Build and enforce a consistent, repeatable SE motion-demo environments, POC frameworks, technical qualification criteria, and win/loss analysis.
Drive technical differentiation by articulating Uniphore's platform advantages-zero-copy data architecture, composable model layer, agentic orchestration-against hyperscaler alternatives.
Partner with Product and Engineering to translate field insights into roadmap priorities, ensuring the platform stays ahead of enterprise AI buyer requirements.
Team Building & Organizational Scale
Build a culture of technical excellence-invest in AI upskilling, create career development paths, and establish performance standards that attract and retain top technical talent.
Support the CRO in executive-level deal strategy and customer escalations.
Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise.
The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Experience at an AI-native company, cloud data platform, or AI infrastructure company.
Ability to operate credibly at both the engineering/architecture level and the C-suite business level-this is not a role for a polished presenter who can't go deep.
15+ years in Solutions Engineering or pre-sales technical roles, with 8+ years in senior leadership.
Regular in-office presence at our Palo Alto HQ is required.
Hands-on experience with enterprise data sovereignty, zero-copy architectures, or regulated industry AI deployments.
Experience leading SE organizations through a company's platform transition (e.g., product to platform, legacy to AI-native).

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous pa

Scale the SE organization from 13 to 26+ globally, with a focus on technical depth, regional coverage, and specialist capability (AI infrastructure, data architecture, agentic workflows).
Partner with Sales leadership to define AE/SE ratios, coverage models, and engagement protocols that maximize revenue efficiency.

Develop scalable solution frameworks and reference architectures that accelerate sales cycles and reduce time-to-value for customers.
Uniphore infuses AI into every part of the enterprise that impacts the customer.
We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted.
We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.

This listing is sourced directly from Uniphore Technologies Singapore's careers page and normalized into a canonical job model.