Etsy
Senior Staff Design Program Manager, Buyer Experience
Brooklyn, New York · Staff+ · Full-time
Sponsorship not specified$200k-$260kDetected 20 days ago
FigmaJiraResearchLeadershipCommunication
About the role
- Company Description Etsy is the global marketplace for unique and creative goods.
- As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
- Salary Range: $200,000.00 - $260,000.00 What's the role?
Responsibilities
- 10+ years in program management, design operations, or a related field, with a significant portion leading operations for a large design or product organization.
- A track record of independently identifying and building new operational programs - not just running established ones - in environments where the problem space was genuinely novel.
- Strong command of how design teams plan and ship work, including how design intersects with product management, engineering, and research across the product development lifecycle.
- Experience building and scaling operational systems - planning rhythms, intake and prioritization frameworks, capacity models - for large (20+ person) design organizations.
- The Design Operations team is the operational backbone of this work.
- Staff DPM for Buyer Experience, you will embed deeply with design leadership across these groups, understand where the org is losing momentum, and build the systems and programs that help the team move faster and with more clarity.
- Lead the most long-term, cross-functional, and high-risk programs for the Buyer Experience design org.
- You identify gaps in how the org operates, build the case for addressing them, and own the solution end-to-end, even where the problem space is novel and the path forward is undefined.
- Partner with the Director of Design Operations and Buyer Experience design leadership to define how this group plans, prioritizes, and reviews work across platforms (desktop, mobile web, and native app).
- Develop audience-appropriate reporting and communications - dashboards, leadership summaries, team newsletters - that make the Buyer Experience design org's work and progress legible to partners and leadership.
Requirements
- You are a credible, trusted voice in rooms where strategic trade offs are being made.
- Deep familiarity with consumer product development, ideally including experience with multi-platform experiences (web and native app) or two-sided marketplace products.
Skills
- Company Description
- Etsy is the global marketplace for unique and creative goods.
- Buyer Experience spans several distinct teams with different rhythms and priorities.
Compensation
- $200,000.00 - $260,000.00
- In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
Benefits
- In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
Company info
- For this role, we are considering candidates based in the United States.
- If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know.
Equal opportunity
- Etsy is proud to be an equal opportunity workplace.
Visa & Work Authorization
- While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
This listing is sourced directly from Etsy's careers page and normalized into a canonical job model.