NCD
Member Care Advisor - Bilingual
McAllen, TX
Sponsorship not specifiedDetected 11 days ago
CRMOutbound SalesExcelCustomer SupportCommunicationMicrosoft Office
About the role
- This position requires 2-4 weeks of paid remote training.
Responsibilities
- Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
- Continually maintains working knowledge of all company products and services.
- Together, let's drive change and take NCD to new heights.
Compensation
- $17.50-$18.50 per hour, based on experience and qualifications.
Benefits
- Company-paid health, dental, life, and disability insurance 401(k) with employer match Opportunity for professional development Work from home allowance and support Positive work environment
- NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich.
- Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
- Builds trust with members across the healthcare life cycle and improves member retention.
Company info
- provide the highest level of phone service and support to our customers in a timely manner.
- We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other.
- If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you.
- Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.
This listing is sourced directly from NCD's careers page and normalized into a canonical job model.