Midland States Bank

Banking Center Manager

Mokena, IL, USA · Staff+

Sponsorship not specified$69k-$87kDetected 85 days ago

SalesBusiness DevelopmentOutbound SalesCustomer SupportLeadershipCollaborationMentoringAdaptability

About the role

The Banking Center Manager is a proven leader with a track record of success.
Regularly and customarily directs the work of the staff to effectively identify the financial needs of our customers.
Set expectations, goals, career development plans for branch staff, fostering a cohesive and inclusive environment in which team members work together to achieve all business goals.

Responsibilities

Integrate business partners (e.g., Commercial and Small Business, Home Lending, Financial Advisors) into the branch team to drive sales and ensure that all client expectations are met.
Confidently drive sales through service and knowledge allowing them to achieve or exceed personal and team goals as set. Track and monitor those sales, referrals, and opportunities in the customer information software.
Demonstrates and models Midland States Bank core values that support the bank's culture.
Generates portfolio growth by identifying cross-sell opportunities, coaching the team to deepen and strengthen relationships, while increasing client acquisition and retention, as well as utilizing professional relationships to drive new business.
Proficient and demonstrated ability to create and execute an effective business plan that identifies market opportunities and challenges, engages their team and partners, and best utilizes bank resources to grow market share within their community.
Proven ability to develop and foster COI relationships.
Create workforce stability by cultivating an engaged, inclusive, and well coached team.
They will be responsible for individual business development goals, and for leading, managing and coaching a team of sales and service professionals to meet and exceed performance targets, to provide mentorship and leadership within the region, ensure the operational excellence of the banking center and create an excellent customer experience.
As a Best Banker at Midland States Bank, this position plays a critical role in developing and maintaining the staff's effectiveness to present the best solutions to customers, delivering an exceptional customer experience during every interaction.
Expectations for this position require the ongoing focus of developing teams that build solid and long-lasting relationships by engaging all customers in a positive manner, and providing an experience that includes undivided attention, straightforward and knowledgeable service while ensuring that the customer's best interests are our number one priority.

Requirements

Multilingual speakers are encouraged to apply.

Compensation

$68,500 - $87,000

Benefits

for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.
Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.
Incentives and benefits are subject to eligibility requirements.
At Midland States Bank, base salary is one component of our Total Rewards program.
Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.
This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards).
Confident in recommending personal products, trusts, HSA's, IRA's, business products and services.
Timely completion of all assigned learning activities.

Company info

Demonstrates a track record of success calling on small business customers to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships.
Participate in onsite visits to customers to promote the Perks at Work Program & Merchant Services.

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This listing is sourced directly from Midland States Bank's careers page and normalized into a canonical job model.