Stellar Cyber

Sr. Technical Support Engineer

United States · Senior

Sponsorship not specifiedDetected 8 days ago

Distributed SystemsElasticsearchAWSGCPAzureCloud PlatformsKubernetesLinuxDevOpsKafkaCybersecurityNetwork SecuritySIEMSOC OperationsIncident ResponseCustomer SupportSystems EngineeringTCP/IPDNSFirewallLeadershipCollaboration

About the role

We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies.
This role is responsible for customer escalations, complex break-fix troubleshooting and operational excellence.
The ideal candidate has deep technical expertise and thrives in high-severity incident scenarios.

Nice to have

Employee Assistance Program
Employee Discount Program
Referral Program
Rewards and Recognition Program
Log parsing and normalization (regex, JSON, CEF, LEEF) Cloud platforms (AWS, Azure, GCP) Security technologies (firewalls, IDS/IPS, EDR, IAM) Strong troubleshooting skills across distributed systems ]Preferred

Skills

Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry.
In addition to some of the world's largest enterprises and government agencies, more than 30% of the world's top MSSPs rely on our platform.
Deep understanding of: SIEM architectures and log pipelines Network protocols (TCP/IP, DNS, HTTP, Syslog)

Benefits

Pre-IPO Stock Options
Medical, Dental & Vision care
Life Insurance

Company info

Engage directly with customers during Severity 1 / business-impacting incidents Communicate clearly and confidently with security teams, architects, and leadership Set expectations, provide status updates, and lead incident resolution calls Translate technical findings into actionable customer guidance

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This listing is sourced directly from Stellar Cyber's careers page and normalized into a canonical job model.