Jackson

Marketing Operations & Systems Manager

Nashville, TN

Sponsorship not specifiedDetected 20 days ago

Project ManagementProcess ImprovementHRISCommunication

About the role

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This individual oversees marketing technology platforms, systems administration governance, and workflow optimization.
Jackson is proud to be an equal opportunity workplace.

Implements, manages, administers, and evolves key marketing technology platforms, including marketing resource management, user license management, workflow design, and maintenance (e.g., Aprimo, Seismic, 4U Connect).
Manages the development and delivery of system training materials, classes, and communications.
Develops, maintains, and implements department standard operating procedures (SOPs) across marketing systems and workflows.
Leads cross-functional projects related to marketing systems, workflows, and operational improvements.
Supports disaster recovery planning and execution for marketing systems and processes.
Partners with internal and external stakeholders to manage system enhancements, integrations, and platform evolution.
Develops, coordinates, and implements projects, such as review/audit of procedures, investigation of issues, implementation of procedures for new processes, etc.
Coordinates and manages initiatives such as process audits, issue resolution, system enhancements, and implementation of new capabilities.
Performs other duties and/or projects as assigned.

Bachelor's Degree required.
5+ years of Marketing, Communications, Operations, or System Administration experience required.
Demonstrated experience in process improvement, project management, and/or marketing systems administration required.
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

gion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not r

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