Ohiohealth
Senior IT Engineer- Voice Applications
WORK AT HOME - OHIO · Senior
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About the role
- The role may also be responsible for the management of outcomes delivered by third-party supplier vendors and for interacting with and owning the relationship with the internal customers within the business units and service lines at OhioHealth.
- Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or Related Field
- Field of Study: Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or Related Field
Responsibilities
- We work hard, care deeply and reach further to help people uncover their own power to be healthy.
- Assists and sometimes leads the development of technology strategy and roadmap within a given area of specialty including design, documentation, communication, and implementation of new or existing standards for infrastructure technologies while remaining current on industry trends
- Overseas reporting metrics, dashboards, and status reporting to meet expectations for quality and performance for discretionary, support and maintenance work.
- Design thinker
- Ability to effectively drive people, process, and technology changes
Requirements
- Bachelor's Degree (Required)
- Years of Experience: 8 years technical engineering experience
- Advanced technical knowledge of telecom/voice application platforms for contact center/CCaaS, wireless communications, overhead paging, and/or faxing.
- Kind and Length of Experience: Eight years of experience in technical engineering role.
Skills
- Strong interpersonal skills along with proven leadership.
Compensation
- Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits
Benefits
- Experience in a complex healthcare organization is beneficial.
- We are more than a health system.
- We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide.
Company info
- We are a belief system.
- Works with internal customers and 3rd party vendors to communicate, coordinate, manage expectations, approve, and assist with operational processes such as crisis management, support escalation, change management, release management, capacity management, and other ITIL processes
Equal opportunity
- OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.
- OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.
- Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
- Remote Work Disclaimer:
This listing is sourced directly from Ohiohealth's careers page and normalized into a canonical job model.