Curaleaf

Curaleaf

Lead Store Associate

1413 W North Ave Melrose Park, IL · Full-time

Sponsorship not specifiedDetected 14 hours ago
SalesInventory ManagementCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementMentoringAdaptability

About the role

  • Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
  • Promote a respectful, inclusive, and collaborative workplace-where positivity and teamwork fuel great customer experiences and smooth operations at checkout.
  • Execute opening and closing duties, including daily huddles and cash reconciliation.

Responsibilities

  • Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
  • Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
  • Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.
  • Verify customer IDs and maintain accurate POS profiles.
  • Lead inventory counts and participate in overnight audits.
  • Maintain a clean, organized, and guest-ready store environment.

Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The employee is occasionally required to climb, balance, and lift up to 50 pounds.
  • The candidate must have open availability on weekdays, evenings, weekends, and holidays.
  • Must be 21 years of age or older.
  • A minimum of 1 year of experience in a customer-facing or sales environment.
  • A minimum of 1 year of experience using point-of-sale (POS) systems and cash handling.
  • A minimum of 6 months of leadership experience in a retail environment.
  • Minimum of 6 months of hands-on experience in retail store operations, including but not limited to executing opening and closing procedures, and reconciling cash drawers.
  • Familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practices

Compensation

  • $19.50 - $21.50 USD

Benefits

  • Health & Wellness
  • Medical, dental, and vision insurance*
  • Health Savings Account (HSA) and/or Flexible Spending Account (FSA)*
  • Wellness program and challenges
  • 401(k) retirement plan with company match
  • Life and disability insurance*
  • Commuter benefits*
  • Paid time off (PTO) including vacation*, sick leave and holidays
  • Parental leave
  • Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.

Company info

  • As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team.
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This listing is sourced directly from Curaleaf's careers page and normalized into a canonical job model.