Lucid Motors

Mobile Service Technician - Rutherford, NJ

Rutherford, NJ

Sponsorship not specified$31k-$43kDetected 15 days ago

Inventory ManagementCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market.
By refusing to settle, you can help redefine what's possible and shape the future of mobility.

Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
Accurately document client concerns for diagnosis and repair
Provide support at Service Center based on demand

2-5 years of experience as an automotive service technician
Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
Self-sufficient, highly organized and comfortable working independently and as part of a team
Customer facing experience exhibiting excellent written and verbal communication skills
Proficient in Microsoft Office as well as learn proprietary DMS software
EPA 609 Certification
Willingness to complete Lucid provided CPR training post hire
Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Our teams come from industries around the world, united by a shared commitment to excellence.
The Mobile Service Technician is a unique position that covers field service repairs.
Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools.
As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.
Lucid will reimburse the cost associated with successful completion.

Base Pay Range (hourly)
Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan.
Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
At Lucid, we believe diversity strengthens everything we build.

This listing is sourced directly from Lucid Motors's careers page and normalized into a canonical job model.