Dcbel
Product Release Specialist
Montréal, Quebec
Sponsorship not specifiedDetected 26 days ago
About the role
- Reporting to the Head of Product, Customer Experience Readiness focuses on how Ara is experienced by customers in real residential scenarios.
- The role is hands-on and observation-driven, identifying what works, what feels unclear, and what may cause concern before broader exposure.
- Findings from this role are a key input into experience readiness discussions and are expected to strongly inform accept, conditional, or hold decisions, which are finalized by Product leadership.
Responsibilities
- Grow your professional experience amongst blue chip partners and a close-knit team of committed and experienced energy experts who deeply care about the work they do.
- dcbel Inc. (www.dcbel.energy) designs and sells residential products to make clean, efficient, and sustainable energy accessible to all - because everyone in the world deserves energy without compromise.
Requirements
- Ability to step into defined customer personas and evaluate how different households are likely to understand and use the product in real situations.
Nice to have
- 3+ years in a role focused on product assessment, experience evaluation, or customer use-case validation, ideally close to release or customer exposure.
Benefits
- Full benefits package including Health insurance, Health virtual care, employee stock options plan (ESOP) and flexible hours.
- Comfortable exploring a product hands-on and learning through repeated use.
Company info
- Re-check experiences as features evolve to confirm improvements are meaningful for customers.
- A practical understanding of how first impressions, clarity, and perceived trust are formed when customers encounter a complex product for the first time.
- Clear and factual communicator who focuses on what was observed and why it matters to customers.
- Be part of a company that is backed by numerous globally respected investors and has world-changing patents in an industry changing for the first time in history.
This listing is sourced directly from Dcbel's careers page and normalized into a canonical job model.