Herald
Product Manager - Workflows
New York City
Sponsorship not specified$160k-$200kDetected 7 days ago
RESTProduct ManagementExcelRecruitingCommunication
About the role
- This is a high-ownership, user-facing role where you'll translate real broker workflows into product decisions and ship features that meaningfully reduce manual effort in the insurance placement process.
- AI is a core part of how we expect this role to operate.
Responsibilities
- Habitual, fluent use of AI tools in your own work - you reach for AI to draft communications, investigate problems, synthesize information, and reduce repetitive effort
- We're just getting started and building our culture with purpose every day.
- One of the joys of joining a small company early is that you get to build that culture too.
- We always lead with empathy.
- We publicly own and learn from our mistakes just as we are confident and transparent in explaining our decisions.
- Create a shared reality
Requirements
- Scoping and launching new carrier integrations when they're required to unlock new market access for users
- 2-3 years of experience in product management or a closely adjacent role (e.g., product engineering, solutions engineering, implementation PM, or technical program management) in a B2B SaaS environment
- you have well-developed instincts for where AI helps and where it falls short
- Strong instincts for UX and an ability to simplify complex processes - the placement workflow is multi-step, involves many stakeholders, and has real consequences
- Demonstrated ability to work with real users, understand operational pain, and translate what you learn into crisp product decisions
Nice to have
- Experience in commercial insurance, insuretech, or a closely adjacent vertical - familiarity with carrier-distribution dynamics and how quoting, submission, and binding workflows operate
- Prior startup experience at a company in a similar stage (Series A-C)
- Full compensation packages are determined based on candidate experience.
- This range is depicting base pay only.
- Any variable compensation will be discussed throughout the hiring process.
Skills
- faster placement, cleaner operations, and meaningful revenue growth.
- Our job descriptions are gestures, not strict criteria.
Compensation
- Full compensation packages are determined based on candidate experience.
Benefits
- Application intake and form management - dynamic application forms that adapt to coverage type, prefill from uploaded documents via AI extraction, and surface what digital carriers still need
- Quote review and comparison - structured quote data across digital and offline markets, coverage-level detail views, and exportable comparison outputs
- Improving document extraction accuracy and coverage for the prefill and data-capture flows
- Please reach out if you would benefit from any assistance throughout the application or have suggestions about how we can make our process more accessible and inclusive to all people.
Company info
- Herald is transforming how commercial insurance gets sold. We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end. The result: faster placement, cleaner operations, and meaningful revenue growth. The market is huge, the need is obvious, and the product we're building doesn't exist yet. If you want to help shape the operating system for modern insurance, we'd love to work with you.
- We're a team of insurtech veterans with experience at At-Bay, Kin, and Insurify. We've raised our Series A funding from top-tier VCs ( Lightspeed, Brewer Lane, Afore, Underscore ) along with a panel of insurtech founders ( At-Bay, Marble ), insurance executives ( CRC ), and early employees of other successful API infrastructure companies ( Plaid, Alloy ).
- The Role
- As a Product Manager you'll own the Herald placement application - the primary working surface brokers use to manage commercial submissions end to end. This is a high-ownership, user-facing role where you'll translate real broker workflows into product decisions and ship features that meaningfully reduce manual effort in the insurance placement process.
- Herald is transforming how commercial insurance gets sold.
- We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end.
- The result: faster placement, cleaner operations, and meaningful revenue growth.
- The market is huge, the need is obvious, and the product we're building doesn't exist yet.
- If you want to help shape the operating system for modern insurance, we'd love to work with you.
- We're a team of insurtech veterans with experience at At-Bay, Kin, and Insurify.
- We've raised our Series A funding from top-tier VCs ( Lightspeed, Brewer Lane, Afore, Underscore ) along with a panel of insurtech founders ( At-Bay, Marble ), insurance executives ( CRC ), and early employees of other successful API infrastructure companies ( Plaid, Alloy ).
- communicating honestly, working hard, behaving with integrity.
- These are expectations.
- But we value these five actions above and beyond the level of "baseline expectation." We believe that if we excel at these, our business will thrive.
- We're betting the company on it.
- And we help get the work done because we recognize that no job is too small.
- We each articulate the facts, assumptions, questions, and fears we hold about our business.
- We listen to and learn from others.
- We create a shared set of information before making decisions.
- Get better every day.
- We constantly seek ways to improve ourselves.
- We provide each other candid feedback coupled with support to elevate those around us.
- We refine how we work together to become more effective as a team.
- Build a diverse, equitable, and inclusive community.
- We thrive when our team has a variety of lived experiences, values each other for their unique perspectives, and shares equitably in our mutual success.
- We invest in building an inclusive community for people who are oppressed because of their race, ethnicity, age, religion, gender expression, sexual orientation, physical ability, or socio-economic class.
- (Remember that) we make the rules.
This listing is sourced directly from Herald's careers page and normalized into a canonical job model.