SGC
Heavy Cleaner
Salamanca, NY
Sponsorship not specifiedDetected 19 days ago
Customer SupportCommunication
About the role
- The Heavy Cleaner will be responsible for the cleanliness of all public areas and non-public areas according to casino standards.
- ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.
- Duties include the operation of cleaning machines such as buffers, burnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment to ensure consistent cleanliness.
Responsibilities
- Maintain the cleanliness of the casino, hotel lobby, spa/salon, back of house and restaurants.
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment and effectively deal with guests, management and employees in all situations.
Requirements
- Must be able to stand, walk and move through all areas of the casino.
- The employee is also required to climb, balance, stoop, kneel, crouch or crawl.
- Required to carry out individual assignments as well as working with a group.
- Must have basic knowledge of and work with various cleaning chemicals.
- As necessary, heavy cleaners will be required to complete light cleaning tasks such as restroom and floor attendants.
- Must complete all required SGC Training programs within nine (9) months from commencement of employment.
- Each position has varying minimum qualifications.
Nice to have
- Must be 18 years of age or older upon employment.
- High school diploma or its equivalency preferred.
- Previous customer service experience preferred.
- Must be familiar with proper use of all cleaning equipment and chemicals.
- Knowledge in the operation of cleaning machines such as buffers, burnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment.
- Previous house keeping experience is a plus.
Skills
- Must possess excellent communication skills.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Compensation
- Compensation is negotiable based on experience and education.
Benefits
- is negotiable based on experience and education.
This listing is sourced directly from SGC's careers page and normalized into a canonical job model.