AppsFlyer

Technical Success Manager

San Francisco

Sponsorship not specified$155k-$165kDetected 1 day ago

JavaScriptPythonSQLProduct StrategyStakeholder ManagementCustomer SuccessResearchLeadershipCommunicationCollaborationProblem Solving

About the role

Working closely with Customer Success, Product, Engineering, and Partnerships, you'll help customers unlock the full potential of the AppsFlyer platform while influencing long-term technical success.

Own relationships with client technical stakeholders (Product, Engineering, and Technology teams) post-onboarding, driving adoption, value realization, and long-term success with the AppsFlyer platform.
Develop and execute technical account roadmaps by translating business objectives into project deliverables, technical milestones, and product adoption plans aligned with technical stakeholders.
Lead solution scope and design for complex customer use cases, including custom integrations, and product configurations, in partnership with Product and Engineering teams.
Partner closely with Customer Success Managers (CSMs) to provide technical guidance, solution design, and issue resolution for strategic accounts.
Collaborate cross-functionally internally with Sales, Customer Success, Product, Partnerships, and Engineering to influence product strategy, resolve technical challenges and deliver customer outcomes.
Lead strategic discussions with both technical and executive stakeholders, influencing adoption and long-term platform strategy.

7+ years of experience in a client-facing technical role, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, SDE, or similar.
Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL).

Serve as a trusted advisor and subject matter expert across AppsFlyer products, educating customers on platform capabilities, best practices, and new features.
Document and scale reusable technical solutions, implementation patterns, and best practices across customers and internal teams.

This listing is sourced directly from AppsFlyer's careers page and normalized into a canonical job model.