Gobeacon
Customer Service Representative
Burnsville, MN
Sponsorship not specifiedDetected 12 days ago
Customer SupportCommunication
About the role
- Voted best company to work for by US News & World Report for 2025-2026.
- Transit Team is a provider of paratransit transportation services in the Twin Cities metro area.
- As a Metro Mobility Demand reservationist/CSR representative, you will be the voice of our company in every interaction with our clients.
Requirements
- Familiarity with the Twin Cities metro area
- For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area.
- Clean criminal record
- Good communication and computer skills
Nice to have
- Prior customer service skills a plus
Compensation
- This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Benefits
- Two weeks of paid vacation
- Medical, dental, vision and life insurance
- This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Company info
- Employer of choice!
- The Metro Mobility Demand service is designed to serve certified Metro Mobility riders in the Twin Cities metro area.
- Daily job duties include:
- answering customer phone calls, booking ride requests for customers, canceling rides requests, providing ride ETA data, making outgoing calls to customers informing customers of their next day's ride times and explaining the policies regarding Metro Mobility system and service.
Equal opportunity
- equal opportunity employer that is committed to diversity and inclusion in the workplace.
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