Petco
Assistant Manager
1678 - Hutchinson, KS, USA · Full-time
Sponsorship not specifiedDetected 35 days ago
CommunicationProblem Solving
About the role
- Want to help pets live their best lives?
- We're proud to be where the pets go and where the pet people go.
- Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. - Pet First - Protect & Empower.
Responsibilities
- Promote a safe, welcoming environment for pets, pet parents, and partners.
- Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.
- Support hiring, onboarding, training, and ongoing development of store partners.
- Maintain a clean, organized, and visually appealing store that reflects Petco's brand and values.
- Support daily store operations to ensure smooth workflow and execution.
- Drive sales, service, and operational goals by leading from the floor.
- Coach partners to strengthen selling skills, pet care knowledge, and customer engagement.
- Support a positive, inclusive, and collaborative team culture.
- Support labor efficiency, task prioritization, and operational routines.
- Assist with additional duties as needed to support business needs.
Requirements
- 2+ years of retail experience, including supervisory or management experience.
- Proficiency with point-of-sale systems and Microsoft Office applications.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
- A limited amount of travel may be required for training, meetings, or community engagement.
- Experience & Skills
- Proven ability to lead, coach, and motivate a team.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
- Essential Functions & Work Environment
- This role is primarily performed in a Pet Care Center retail environment. The Assistant Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
- Majority of work is conducted indoors
- however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
- The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
- Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
Nice to have
- Passion for animals and knowledge of pet care strongly preferred.
Benefits
- Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.
Company info
- Customers receive friendly, knowledgeable, and solution-focused service.
This listing is sourced directly from Petco's careers page and normalized into a canonical job model.