yorkgroup

yorkgroup

Client Success Manager (Owner's Rep)

Edmonton, Alberta

Sponsorship not specifiedDetected 20 days ago
Project ManagementCommunicationCollaborationProblem SolvingOrganizational Skills

About the role

  • The Client Success Manager ensures successful outcomes for tenants and clients in their construction dealings with York Realty Inc.

Responsibilities

  • Oversee general contractors completing landlord work in both new build and tenant improvement scenarios.
  • Maintain consistent communication with the project team including tenants, internal & external stakeholders, contractors, etc.
  • Identify and manage project risks in collaboration with stakeholders.
  • Lead the develop the Project Plan that defines scope, budget, and schedule in coordination with internal and external teams
  • Manage tenant relationship throughout by understanding their goals and representing their best interests
  • Own and manage the project budget, leading the Change Management process (CCN, CO) to track and escalate additional costs.
  • Maintain project status reporting and present updates to management and senior leadership.
  • Document Planned vs.
  • Proven ability to forge, grow and maintain positive relationships with multiple groups
  • Sense of urgency and able to manage multiple priorities simultaneously and meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment

This listing is sourced directly from yorkgroup's careers page and normalized into a canonical job model.