Brite Nites
Customer Service Representative - Seasonal (On-Site)
Salt Lake City, UT · Part-time
Sponsorship not specified$18k-$22kDetected 14 hours ago
RESTSalesforceAccountingCustomer SuccessCustomer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- Since 1993, we've brought spaces to life with immersive lighting experiences for residential, commercial, and municipal clients.
- Our reputation is built on creativity, quality, and exceptional service.
- The Client Success Team is the single point of contact for every Brite Nites client - new or returning - from the moment a job is sold through end-of-season wrap-up.
Responsibilities
- Own the full client lifecycle for your accounts - renewal outreach, estimate prep, install coordination, in-season support, take-down, and end-of-season wrap-up.
- Deliver the Brite Nites service standard on every interaction - fast, polite, concise, knowledgeable.
Requirements
- Desired qualifications Proficiency with computers
- proficiency in Microsoft Outlook, Word, and Excel.
- Ability to multitask efficiently and work well under pressure.
Nice to have
- resolves what's in scope, escalates what isn't, with full context.
- Availability to work 36+ hours a week (full-time track).
- Bilingual English/Spanish a plus, not required.
- 2 years (Required) License / Certification Driver's License (Required) Training Paid training runs Monday, Sep 8 - Monday, Sep 15, 9:00 AM-6:00 PM MT daily (1-hour lunch).
- You're paid for training time.
- Applying for a weekend or night shift and can't make those dates?
- Let us know - we can arrange alternate training.
Compensation
- $18k-$22k
Benefits
- Supplemental pay Bonus pay
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This listing is sourced directly from Brite Nites's careers page and normalized into a canonical job model.