Flywire

Senior Relationship Manager

Boston, MA, United States · Senior · Full-time

Sponsorship not specified$92k-$105kDetected 40 days ago

Project ManagementSalesforceCRMAccount ManagementRecruitingCommunicationCollaborationProblem SolvingPublic SpeakingOrganizational Skills

About the role

Flywire is seeking a motivated and strategically minded Senior Relationship Manager (RM ) to join our team and support our existing portfolio of education clients.
As a trusted partner, the Sr.
RM will work closely with client stakeholders to understand their goals, drive adoption of Flywire solutions, and deliver exceptional service.

Partner with Sales, Implementation, Client Optimization and other teams to design and execute strategies that maximize adoption and expand Flywire's wallet share.
Develop strategic account plans that document client objectives, goals, and growth opportunities.
Manage contract renewals, upsell new products, and lead negotiations with the support of internal teams.
Collaborate with internal teams to identify process improvements, recommend solutions, and escalate as needed.
Deliver high-quality presentations and communications to client stakeholders, including senior executives.
Strong commercial drive and ability to identify, diagnose, and solve client business challenges.
Excellent communication and presentation skills, with the ability to build credibility across all levels, including executives.
Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.

At least 7 years of experience in relationship management, account management, or consultative sales.
Bachelor's Degree in Business, Communications, Marketing, or a related field.

Employee Stock Purchase Plan (ESPP)
Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in.
Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
The US base salary range for this full-time position is $92,000 - $105,000 plus commission and benefits.
Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education.
We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity
Serve as the primary relationship owner for an assigned client portfolio, fostering strategic and operational partnerships across multiple campus offices.
Oversee product implementation and rollout, ensuring a smooth client and payer experience.

This listing is sourced directly from Flywire's careers page and normalized into a canonical job model.