Illinois Tool Works
Custor Service Representative
Hatfield, Pennsylvania, United States of America
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- The Customer Service Representative plays a key role in supporting daily operations and ensuring customer needs are met in a fast‑paced environment.
- This position is part of a small, dynamic team and is responsible for maintaining the accuracy and integrity of customer and operational data.
- include entering, verifying, and managing data with a high level of accuracy and efficiency.
Responsibilities
- Collaborate with the operations team to ensure accurate and timely shipments.
Skills
- Excellent verbal and written, communication skills.
Compensation
- $10k-$25k
Company info
- Follow up with customers to confirm orders and address any changes or updates.
- Sufficient speaking and hearing ability to communicate effectively with customers and colleagues in person and via telephone or headset.
- Manage a high volume of email communication with internal teams and external customers.
Equal opportunity
- Employer Statement & Disclaimer ITW is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
- We value the unique perspectives and experiences of our employees and strive to ensure fair treatment and equal employment opportunities at every stage of the employment process.
- All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws.
- Disclaimer: This job description is intended to describe the general nature and level of work being performed.
This listing is sourced directly from Illinois Tool Works's careers page and normalized into a canonical job model.