Travelhrportal

Team Leader - Pharma

United States

Sponsorship not specified$67k-$124kDetected 9 days ago

ForecastingBudgetingHRPerformance ManagementCustomer SupportLeadershipPublic Speaking

About the role

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Congress Team Leader directs and coaches the activities of assigned personnel to ensure all customer service levels and deliverables pertaining to pharma account are achieved.
Only candidates with proven experience in managing healthcare compliance guidelines, TOV for life sciences, and congress management experience will be considered.

Creates and encourages a positive and open work environment to maximize quality of work life.
Coaches and develops direct reports by providing feedback on performance expectations and assisting with development plans. Conducts one-on-one meetings on a regular basis and ensures the PMP process is maximized.
Lead weekly team meetings with direct reports to discuss volume, productivity, customer deliverables, process, and service levels.
Lead team members regarding daily inquiries.
Strategize with operations leadership to analyze, forecast, implement, and manage financial and operational measures to track results and ensure operational profitability. Holds self and others accountable for business results.
This role manages 8 to 14 exempt and non-exempt employees who support congress planning, registration, attendee management, budget development for dedicated account and performs other duties as assigned.
You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Minimum of 5-7 years' experience in leadership of pharma (congress).
Proven aptitude for analytical skills required.
Proven people leadership skill and impact of large teams.
Knowledge of congress planning required.
Knowledge of pharma meeting industry.
Strong ability to interact with client contacts at a meeting level and key contact level, when needed.
Cvent and meetings industry technology experience required.
Understanding of and ability to effect win/win solutions.
Prior experience in effectively handling multiple projects/demands
Strong knowledge of business financials, contracts, and service levels.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
Flexible benefits are tailored to each country and start the day you do.
These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Ensures direct reports are maintaining healthcare compliance through monitoring and measurement.
Encourage the sharing of pharma industry trends, ideas, special educational opportunities, and best practices.
Review, tracks and/or approves vacation time, expense reports, payroll, time, and other employee systems for direct reports.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.
We strive to champion Inclusion in every aspect of our business at Amex GBT.
If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway.
You may be exactly the person we're looking for!

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.
Please let your recruiter know if you need an accommodation at any point during the hiring process.

, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law

This listing is sourced directly from Travelhrportal's careers page and normalized into a canonical job model.