VTS
Senior Client Success Manager
New York, New York, United States · Senior
Sponsorship not specifiedDetected 54 days ago
SwiftCustomer SuccessLeadershipCommunicationCollaboration
About the role
- As a Senior CSM, you aren't just managing accounts-you are partnering with executive leaders at the most influential commercial real estate firms on the planet to transform how their businesses operate.
- You'll act as a strategic powerhouse, driving high-level product engagement, pioneering adoption strategies, and ensuring value realization across our entire ecosystem.
Responsibilities
- You thrive in a fast-paced, goal-driven environment and love being a mentor and leader on a team that is building something massive.
Requirements
- You bring 3-5 years of experience in a high-stakes, revenue-generating, or client-facing enterprise SaaS role.
Skills
- Client Success is the front line of VTS's retention engine.
- Simply put, when our Senior CSMs success, the world's leading CRE giants scale and thrive with us.
- Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **
Compensation
- At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team.
- The base salary is market-driven at the time of offer and is based on tier 1 market data.
- The salary for this role will range between $125,000 and $150,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
- We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
- The more inclusive we are, the better our work will be.
- For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.
Benefits
- VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan.
- Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
- Benefit from a culture that promotes new learning.
- VTS offers an education stipend to all employees!
Equal opportunity
- EEO Guidelines
- VTS embraces diversity and equal opportunity in a serious way.
- All your information will be kept confidential according to EEO guidelines.
This listing is sourced directly from VTS's careers page and normalized into a canonical job model.