Monro, Inc.
Automotive Store Manager
Rocky Mount, NC, United States
Sponsorship not specifiedDetected 256 days ago
Inventory ManagementPerformance ManagementLeadershipCommunicationMentoringOSHA
About the role
- The Store Manager position is a salaried role.
- The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager.
Responsibilities
- Develop sales and technical teammates to produce a consistent 5-star Guest experience.
- Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
- Build guest relationships to maximize customer satisfaction, loyalty, and retention.
- Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Requirements
- Demonstrated leadership experience in a retail/sales environment.
- Ability to influence and motivate a team to achieve set goals and objectives.
- Complete all Monro required training with the guidelines and timing provided.
- Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
- Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
- Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
- Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
- Ability to problem solve and resolve customer complaints.
Benefits
- Paid vacation and holidays
- Reimbursement for ASE Certifications
- Reimbursement for State Inspection Licenses, where applicable
- Healthcare, Vision, and Dental
- Employee Access Perks
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
Company info
- Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
- Career Advancement Opportunities
- At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities.
Equal opportunity
- Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer.
- equal opportunity employer and affords
- equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Visa & Work Authorization
- It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity a
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This listing is sourced directly from Monro, Inc.'s careers page and normalized into a canonical job model.