Computer World Services Corp
Network Services Lead
Morrisville, NC
Sponsorship not specifiedDetected 140 days ago
StatisticsCybersecurityNetwork SecurityProject ManagementCiscoVoIPCommunicationProblem SolvingFiber Optics
About the role
- This role involves overseeing the installation, implementation, troubleshooting, and maintenance of WANs and LANs, as well as managing network operations, security, and performance.
- Computer World Services is committed to the full inclusion of all qualified individuals.
Responsibilities
- Operate and maintain NIEHS's critical network environment, ensuring connectivity across all NIEHS buildings and one offsite facility.
- Provide full-range IT management and support network management, including segment provisioning, IP address allocation, Network Access Control (NAC), and IPv6 rollout.
- Track and maintain network resources, including media access control (MAC) and IP addresses.
- Provide production support for network operations, monitoring day-to-day performance, and resolving network issues.
- Support second-level problem identification, diagnosis, and resolution.
- Monitor network performance, provide statistics, and implement strategies for maintaining network infrastructure.
- Support network security measures, including threat monitoring, prevention, and risk analysis.
- Prepare and support NIH and GAO audits, ensuring compliance with security requirements.
- Support the configuration and provisioning of UC and VTC services and devices.
- The Network Services Lead will coordinate with internal teams and external vendors to resolve network issues, support unified communications, and ensure compliance with industry standards and regulatory requirements.
Nice to have
- B.S. in Computer Science, Information Technology Management, or Engineering.
- Minimum 5 years of experience supporting installation, implementation, troubleshooting, and maintenance of WANs and LANs.
- Experience designing and managing WAN infrastructure and related processes.
- Experience supporting the dispatch of circuit and hardware vendors and escalation communication.
- Knowledge of software systems, architectures, communication protocols, and network hardware devices.
- Relevant certifications in network management and security (e.g., CCNA, CCNP, CISSP) are preferred.
- ITIL 4 (Preferred)
- May require local travel to customer sites.
Benefits
- Computer World Services Corp (CWS) is seeking an exceptional candidate to serve as the Network Services Lead for the NIH/National Institute of Environmental Health Sciences (NIEHS), IT Infrastructure Program.
Visa & Work Authorization
- Security Clearance
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This listing is sourced directly from Computer World Services Corp's careers page and normalized into a canonical job model.