Handshake

Program Manager

San Francisco, CA · Junior · Full-time

Sponsorship not specifiedDetected 35 days ago

Project ManagementCustomer SuccessCommunicationCritical ThinkingPublic Speaking

About the role

Analyze hiring trends and performance metrics through custom reporting, school strategy insights, and ongoing audits of employer activity.
4+ years relevant work experience, preferably in customer facing SaaS, recruiting, implementation, or professional services roles.
An understanding of ever-evolving needs of a dynamic, growing start-up organization

Drive employer success by executing project-based work that supports adoption, retention, and expansion efforts across the platform.
Develop targeted recruiting campaigns by crafting messaging, identifying relevant audiences, and executing outreach to help employers connect with entry-level talent.
Build and maintain strong relationships with end users, ensuring they maximize platform value and achieve measurable ROI.
Collaborate cross-functionally with internal teams to enhance the employer experience and drive product adoption.
In this role, you will collaborate closely with Account Managers and Customer Success Managers to help our premium employer partners achieve their early talent hiring goals.
You will execute strategic projects, develop recruiting campaigns, and provide data-driven insights that empower employers to attract and hire top entry-level talent.

The ability to thrive in ambiguity and work quickly, but not rush
Must be based in San Francisco or New York City and available to work in office 5 days a week.

Excellent communication and relationship management skills, including experience presenting to stakeholders and leading training sessions.
Strong communication and relationship management skills
Strong project management skills and experience owning and driving projects end to end
Strong analytical and critical thinking skills

💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

Handshake delivers benefits that help you feel supported and thrive at work and in life.
The below benefits are for full-time US employees.
🎯 Ownership: Equity in a fast-growing company
💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
📚 Growth: $2,000 learning stipend, ongoing development
🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers. http://joinhandshake.com/careers.Your
Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world's top educational institutions
Build a massive, fast-growing business with billions in revenue
💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know.
Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history.
We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data.
We've grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Team outings & referral bonuses
Handshake is hiring a Program Manager to support our Employer Customer Success team in driving adoption, retention, and expansion of our platform.

Create and maintain best practices and training materials focused on diversity and inclusion, sourcing strategies, and platform optimization.

This listing is sourced directly from Handshake's careers page and normalized into a canonical job model.