Varsity Technologies
Admin Operations Associate
South San Francisco, California, United States · Full-time
Sponsorship not specified$55k-$70kDetected 1 day ago
AccountingLogisticsProcurementERPCustomer SuccessAR/VRCommunicationAccounts Payable
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PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- Varsity, a company under Treeline, is looking for an Admin Operations Associate to serve as the operational backbone connecting customer orders, distributor logistics, depot inventory, and billing into one accountable system.
- If you are organized, thorough, and energized by owning a process end to end, this role gives you real ownership from day one.
- Together, we combine over 27 years of managed IT, cybersecurity, and compliance expertise with modern AI infrastructure and service.
Responsibilities
- Requires periodic on-site presence at the depot for shipping and inventory support, including occasional lifting and moving of packages up to approximately 40 lbs.
- Professional development support.
- Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI.
- We are a team of relentless problem-solvers who believe technology should enable human flourishing, in our clients' organizations and in our own.
- Own the full customer procurement cycle end to end, including cost and pricing lookups, distributor ordering, shipment tracking, and proactive status updates to customers.
Requirements
- 2+ years in an administrative, operations, procurement, or accounting-adjacent role.
Nice to have
- Prior experience working directly with IT hardware and software distributors (licensing renewals, RMAs, special pricing requests).
- Familiarity with AR processes, invoicing cycles, and basic reconciliation.
- Interest in or exposure to AI-assisted or agent-based workflow tools.
- MSP, IT services, or distribution industry experience is a strong plus.
- Nice to Have Prior experience working directly with IT hardware and software distributors (licensing renewals, RMAs, special pricing requests).
Compensation
- $55,000 - $70-000 per year, commensurate with experience.
Benefits
- We serve businesses, financial and investment advisors, healthcare providers, life sciences organizations, nonprofits, and education.
Company info
- Varsity is a technology services company operating as part of Treeline.
- Customer Procurement and Distributor Management Order Management: Own the full customer procurement cycle end to end, including cost and pricing lookups, distributor ordering, shipment tracking, and proactive status updates to customers.
- Distributor Relations: Serve as Varsity's primary point of contact with distributors for order placement, RMAs, special pricing requests, and both online self-service and custom quoting.
- Cost Reconciliation: Reconcile distributor invoices and cost updates against orders, and route accurate cost data to accounting.
- Automation Partnership: Work alongside custom-built agents and automations that handle repetitive procurement steps, applying human judgment to exceptions, edge cases, and escalations.
- CSM Relief: Fully absorb order handling so CSMs are responsible only for creating and selling quotes and proposals, with no follow-up order work landing back on their desk.
- Depot and Asset Management Our depot (warehouse) is located in South San Francisco, CA.
- Receiving: Ensure timely receipt, inspection, and logging of all inbound depot packages.
- On-Site Support: Be available on-site as needed to support physical inventory counts, staging, or shipping during peak periods.
- Asset Tracking: Track, monitor, and resolve the status of all assets moving in and out of the depot in support of the field and service teams.
Equal opportunity
- Varsity Technologies, a Treeline Company, is an equal opportunity employer.
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