Hub International Insurance

Assistant Account Manager, Commercial Lines

Culver City, CA

Sponsorship not specified$22k-$28kDetected 6 days ago

AccessibilityAccount ManagementAccount RetentionCritical ThinkingPublic SpeakingMicrosoft Office

About the role

This position assists with certificates of insurance, policy changes, gathering renewal information preparing client presentations, general account assistance and other special projects.
This position will require meeting daily production standards, goals and service commitments.
Assists the Account Management team with all aspects of the account-service process.

Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations.
Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data
Performs other duties and projects as assigned.

Property & Causality License required within first 6 months
Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.
Computer skills: proficiency with Microsoft Office Suite and Outlook.
Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
1-2 years of relevant experience
Required Travel: No Travel Required
The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.
High School / GED
1-2 years insurance industry experience or equivalent combination of education & experience
Ability to effectively and professionally communicate orally and in writing with internal and external customers.
This position primarily involves remaining in a stationary position for the majority of the workday.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.
Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
proficiency with Microsoft Office Suite and Outlook.
Desire to learn and grow within the insurance industry.

The expected salary range for this position is $22 - $28/hr depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's bu

May field phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc.

We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time.
As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control.

The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

This listing is sourced directly from Hub International Insurance's careers page and normalized into a canonical job model.