urbancompass

Agent Experience Coordinator

Chicago

Sponsorship not specifiedDetected 2 days ago

RESTConfluenceSalesforceCustomer SupportZendeskCommunicationProblem SolvingOrganizational Skills

About the role

You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained.
Minimum wage for the position will always be met.
Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions).

Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests

1-2 years previous experience in customer service, office management, hospitality, or operations
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs

Previous experience in real estate a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) is a plus

The base pay range for this position is $23.00 - $25.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits.
Base pay is based on market location.
Minimum wage for the position will always be met.
Participation in our incentive programs (which may include eligible cash, equity, or commissions).

Participation in our incentive programs (which may include eligible cash, equity, or commissions).
Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility.
Perks that You Need to Know About:

Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
Partner with the National Onboarding team on facilitation of onboarding processes for new customers
At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive.

As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

This listing is sourced directly from urbancompass's careers page and normalized into a canonical job model.