Blue Star Families
Program Manager, National Capital Region Chapter
Washington, DC · Full-time
Sponsorship not specified$56k-$71kDetected 5 days ago
SalesforceCRMLogisticsResearchLeadershipCommunication
About the role
- We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families.
- Our team members are motivated individuals that help each other do remarkable things for military families to bridge the civilian-military divide every day.
- We operate in an agile arena where great minds come together to make life better for military members and their families.
Responsibilities
- Support Program Director on execution of programs and events, ensuring consistency, quality, and follow-through
- Step in as needed to support or backfill for the Program Director or volunteers
- Operations & Systems Support
- Manage logistics, scheduling, and administrative coordination to ensure smooth execution
- Utilize and maintain systems (e.g., Hivebrite, Salesforce) for tracking, reporting, and communication
- Conduct basic desk research and support program preparation as needed
- Help maintain a positive and organized volunteer experience
- Executive & Administrative Support
- Provide administrative and operational support to the Executive Director and Program Director as needed
- Assist with fundraising events, partner engagements, and sustainability efforts specificaly through coordination and logistics
Requirements
- Required Experience, Skills, and Background
Nice to have
- Ensure volunteers are prepared, supported, and effectively utilized during events
- Ensure a high-quality, welcoming, and consistent experience across all member touchpoints
- Identify and flag operational gaps or opportunities to improve execution and efficiency
- 2-4 years of experience in event support, program coordination, or community-based roles
- Strong organizational and execution skills with attention to detail
- Strong interpersonal skills and ability to work effectively with volunteers and community members
- Comfortable supporting both in-person events and administrative tasks
- Familiarity with basic systems/tools (e.g., CRM, event platforms, Google Workspace)
Compensation
- With 200+ annual experiences, 21,000+ members, and complex partnerships, dedicated operational capacity is required.
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This listing is sourced directly from Blue Star Families's careers page and normalized into a canonical job model.