Vercel

Developer Success Engineer

Hybrid - San Francisco, Austin

Sponsorship not specified$138k-$206kDetected 1 day ago

Next.jsCustomer SupportCommunicationMentoring

About the role

Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and unlock growth by guiding customers through their most important technical milestones.
DSEs proactively engage with customers in time-boxed, outcome-driven motions-such as onboarding, go-live readiness, and post-launch stabilization-that help unblock progress and set customers up for long-term success on Vercel.
They work with a wide variety of customers-from fast-moving startups to established enterprises-adapting their approach to match the needs and pace of each.

Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements
Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.

Strong knowledge of Next.js ecosystem including AI SDK, Workflows, Caching, Turborepo etc
3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
Strong communication skills-you can explain technical concepts clearly in writing, async channels, and live conversations.
Must have used Vercel or a comparable platform.

Have contributed to open-source projects, technical documentation, or developer advocacy initiatives
Bring experience in incident management, debugging serverless functions, or optimizing frontend performance

The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.
The San Francisco, CA base pay range for this role is $138,000 - $206,000.

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Flexible Time Off.
The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.

These engagements are designed as short, focused sprints with clear objectives, allowing DSEs to work with many customers while delivering meaningful impact.
By focusing on production-readiness, performance, and optimization, DSEs ensure customers can launch with confidence and scale effectively.
Lead customers-from fast-paced startups to established enterprises-through defined technical motions that accelerate their adoption and launch on Vercel
Author and maintain resources-including internal playbooks, external documentation, and knowledge base articles-that scale learnings across internal teams and customers
We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
Whether you're building our products, supporting our customers, growing our community, or shaping our story, you'll help define what comes next.

discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic pro

This listing is sourced directly from Vercel's careers page and normalized into a canonical job model.