Tandem Entertainment

Life Sciences Strategy Lead

New York office · Exec · Full-time

Sponsorship not specifiedDetected 358 days ago

SQLRESTCustomer SuccessLeadershipCommunicationProblem Solving

About the role

These are multi-brand, multi-year partnerships that sit at the center of our business and require a mix of structured problem-solving, cross-functional leadership, and executive communication.
This is a demanding role, with a high level of autonomy and responsibility.
You will be expected to "act like an owner" and commit yourself to Forus' success.

With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators.
We work at the intersection of strategy, operations, and client engagement to drive outcomes that matter and make our partners wildly successful.
As a Life Sciences Strategy Lead, you will own the post-sale success, growth, and long-term impact of our most important biopharma relationships.
You will launch new programs, lead internal and client-facing teams, build scalable systems, and serve as a trusted thought partner to clients and colleagues alike.
Own the post-sale success of strategic biopharma accounts-including onboarding, pilot execution, performance tracking, and client reporting
Collaborate closely with our product, engineering, data, and delivery teams to coordinate execution and ensure consistent impact for clients
Drive retention and expansion within accounts by delivering tangible outcomes, sharing insights, and building trust across functions
Design scalable processes for managing multi-workstream accounts with 7-8 figure contract value and help build our client success function as we grow
Executive presence and fluency - able to engage senior leaders across functions and drive alignment in ambiguous environments
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals

4-10 years in client strategy, delivery operations, partnerships, or customer success-ideally in complex, multi-stakeholder environments

We provide competitive compensation with meaningful equity (for full-time employees).

Background in life sciences consulting, data platforms, digital health, or pharma-adjacent strategy roles
Comfort working with data and technical teams (at minimum the role requires learning SQL and low-code tools)
Fully covered medical, vision, and dental insurance.
Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
Unlimited paid time off (PTO) and 16 weeks of parental leave.

Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve.
We are building durability through two-sided network effects that compound over time.
If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow.

This listing is sourced directly from Tandem Entertainment's careers page and normalized into a canonical job model.