Slide Insurance

Slide Insurance

Desktop Engineer

Tampa

Sponsorship not specifiedDetected 14 days ago
Customer SupportCommunicationCollaborationProblem Solving

About the role

  • Fueled by Passion, Purpose and Technology.
  • From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
  • A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!

Responsibilities

  • Provide responsive technical support to users via in-person, phone, and ticketing channels
  • Install, configure, and maintain systems, applications, and user access
  • Track, document, and resolve support tickets while ensuring a high-quality user experience
  • Support system enhancements, testing, and process improvements
  • Ability to manage multiple priorities and adapt in a fast-paced environment
  • As a Desktop Engineer, you'll deliver exceptional end-user support, solve technical challenges, and help ensure our teams stay connected, productive, and empowered in a fast-paced, collaborative environment.

Requirements

  • Bachelor's degree in computer science, or related field, or High School diploma and equivalent relevant work experience required.
  • 2-3 years of experience supporting hardware/software in a LAN/WAN environment
  • Experience troubleshooting desktops, applications, and basic networking issues
  • Familiarity with Microsoft 365 tools and environments

Benefits

  • A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you
  • Health Your Way!

Company info

  • At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

This listing is sourced directly from Slide Insurance's careers page and normalized into a canonical job model.