Montage
Spa Desk Agent, Spa (PT)
USA - UT - Montage Deer Valley
Sponsorship not specifiedDetected 5 days ago
ExcelHRISCustomer SupportMicrosoft Office
About the role
- If this resonates with you, we look forward to receiving your application.
- We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.
- Please discuss with our hiring managers during our selection processes.
Responsibilities
- Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa.
- Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa.
- We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- We have built a culture that leads with the important notion we live by every day; do what you love.
Requirements
- must be able to stand and exert well-paced mobility for up to 6 hours in length.
- Must be able to lift up to 15 lbs. on a regular and continuing basis.
- Must be able to bend, stoop, squat and stretch to fulfill tasks.
- Minimum 2 -3 years of customer service experience in a hotel or Spa environment
- Working knowledge of spa services and products
- Possess basic math skills and have the ability to accurately handle billing
- Ability to communicate clearly and speak, read, write and understand English eloquently
- High school or equivalent education required
- Advanced skills in Word, Excel, PowerPoint, and Outlook
- daily use of nearly all programs will occur
- Position requires walking and standing most of the working day
- must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
Nice to have
- Prior front desk experience
- Luxury hotel experience strongly preferred
- Bachelor's Degree
Benefits
- At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life.
- This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
Company info
- In the United States we are proud to be an EEO employer M/F/D/V.
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This listing is sourced directly from Montage's careers page and normalized into a canonical job model.