Public Partnerships

Manager, Inside Sales

US Remote

Sponsorship not specified$92k-$113kDetected 5 days ago

Stakeholder ManagementSalesforceCRMSalesPerformance ManagementLeadershipCommunicationCollaborationMentoring

About the role

The Inside Sales Manager will be responsible for building and leading this function from the ground up. Partnering closely with the VP of Enrollment, this leader will develop the sales strategy, establish processes and playbooks, and hire, train, and coach a team of Enrollment Advisors. The Manager Inside Sales will own the conversion of inbound marketing leads into enrolled participants across Pennsylvania and Virginia while driving team performance, accountability, and results. This is a unique opportunity for a hands-on leader to create a scalable inside sales operation and make a significant impact on organizational growth.
Must be based in the Eastern or Central timezone hours.
The Inside Sales Manager will be responsible for building and leading this function from the ground up.

Lead and coach a pod of Enrollment Advisors (ISRs) across Pennsylvania and Virginia - initially 6-7 reps, scaling based on lead volume and conversion data
Deliver a fully ramped team, documented conversion baseline, and transferable playbook within 90 days of start
Sales Process Design & Operational Excellence
Build the inside sales playbook from scratch: call guide, lead SLA framework, objection handling library, and close methodology.
Enrollment Specialists own all post-close processing
Partner with the Pipeline Coordinator to maintain a Performance Management & Conversion Optimization
Own end-to-end conversion metrics: speed to first contact, lead-to-qualified rate, qualified-to-close rate, and lead-to-enrolled-participant rate
Maintain the interim lead tracker and deliver weekly conversion reporting to the VP of Operations
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and "self" direct their own long-term home care.

Proficiency running data-driven coaching: analyzing conversion funnels, identifying rep-level drop-off points, and designing targeted interventions
Experience recruiting and hiring inside sales reps, including screening for close capability (not just communication skills).
ability to define system requirements from the sales team's perspective
Comfort operating in an early-stage, ambiguous environment where tools, processes, and playbooks are built concurrently with execution
Substantial professional experience may be considered in lieu of a formal degree.
Education: Bachelor's degree in business, communications, healthcare administration, or related field.

Experience in a private equity-backed or high-growth company environment with executive-level program governance expectations preferred.

Range: $92,000 - $112,500 annually.
This role is eligible for a base salary within the posted range.
Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location.
Our role as the nation's largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.
Compensation may vary for positions based in high cost-of-labor markets.
At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.

We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.

disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any

This listing is sourced directly from Public Partnerships's careers page and normalized into a canonical job model.