Midtown

Midtown

Hospitality Front Desk Associate

Chicago, IL

Sponsorship not specifiedDetected 6 days ago
Customer SupportCommunicationMentoringOrganizational Skills

About the role

  • Midtown believes in putting the customer at the center of every decision that we make.
  • Our Hospitality Associates set the tone for the experience of each member and guests through warm greetings, genuine goodbyes, resolving questions or issues accurately and quickly and creating memorable, lasting moments during each visit.
  • A Midtown Hospitality Associate plays a key role in delivering on our promise to inspire others to transform their lives.

Responsibilities

  • You consistently strive to create a lasting first impression
  • Receive coaching with optimism and implement recommendations
  • Maintain cleanliness of front desk areas to contribute to an exceptional facility experience
  • Implement processes and procedures to ensure consistent delivery of service

Requirements

  • Seek to understand how you can help make someone's experience special
  • You are passionate about helping others
  • You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members

Skills

  • Demonstrate strong customer service skills and enjoy serving others

Compensation

  • This job description is intended to describe the general requirements for the position.

Equal opportunity

  • MIDTOWN is an Equal Opportunity Employer.

This listing is sourced directly from Midtown's careers page and normalized into a canonical job model.